PULSPROJECT.DE and PULSPROJECT.COM (herein referred to as the "website", "site", "system") are created, owned, operated and maintained by Puls Technologies GmbH, a limited liability company registered and existing under the laws of Germany, having its registered address at
Lietzenburger Straße 107
10707 Berlin,
Germany,
company No. HRB 213245 B
(herein referred to as "Puls", "data controller", "operator", "we", "us" or "our").
You (also referred to as "user") may find more information about us in the Imprint of this website. You may also use our Intercom Live Chat to communicate with us directly and ask any further questions. The telephone number and email address are also available for contacting us.
This site is made available to you free of charge, however, the functions, features and services offered on or through the site (or all of them, as the case may be) may require you to open a user account ("Puls Account"), including setting up a username and password, as well as to pay for the services.
Common Provisions
By using our site without creating a Puls Account you agree to the TU.
By creating a Puls Account you accept and agree to:
- the TU;
- the Terms and Conditions of Services set forth in Section B (the "TCS"); and
- our Data Protection Policy set forth in Section C (the "DPP").
TU, TCS and DPP shall collectively be referred to as the "Terms".
In addition to agreeing to the Terms by using our website, consent to the Terms is explicitly obtained and recorded in the system in the process of registration of a Puls Account. When creating a Puls Account, you will have to confirm the acceptance of the Terms.
The consent is logged in our system and includes the timestamp, IP address, user ID, and the version of the Terms in effect at the time of acceptance.
We may apply these Terms to other websites owned by or associated with us or our affiliates.
We may withdraw or restrict the availability, suspend, modify, or terminate operation of or access to our site or any part thereof at any time and for any reason. We may do this without notice, however, when reasonably practicable, we will notify you of any suspension or withdrawal.
We have the right to disable any username, password or Puls Account, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
Your actions of a user may qualify for a legally binding contract including the consent to be bound by these terms.
Unless we receive evidence to the contrary, we assume that the user is authorized to represent the company and conduct business relationships with us on its behalf. This assumption is based on the fact that integrating business accounts, which is required for the operation of our services, involves verification through FinAPI.
We do not accept any responsibility for unlawful or unauthorized instructions or requests made by users. A lack of authorization does not invalidate the order. Services that have already been provided must still be paid for. Any claims for damages may be pursued by the unauthorized requester through recourse proceedings. However, we are neither a party to this process nor can we be involved in it.
You are solely responsible for controlling your access to the solutions, including securely storing your access credentials (including the username and password) and preventing third parties from gaining access to them.
In order to make the Puls Account functional and effective your bank accounts need to be connected to our system.
If you disconnect your bank accounts from the system it shall immediately become nonfunctional – your credit limit shall discontinue, the planner and transactions pages shall become inaccessible.
In order to create and use your Puls Account you have to create your username and password. Your username is the email address with which you are opening the Puls Account. One user may have multiple Puls Accounts, however, each of these Puls Accounts shall have a unique username. You may have your username changed only by requesting the administration of the site to perform this action, provided that we reserve our right to reject your request at our sole discretion. We have the right to impose certain requirements or limitations to the format of usernames and passwords at any time at our sole discretion. Shall you decide to change your username that is your registered email address, please contact our customer support team.
Our website offers automated web-based services to support financial planning and management.
The "Account Aggregation Services" or "Multibanking" that will simplify access to your bank accounts thus replacing multiple banking apps with one interface, allowing you to access (including search and filtering) payment transactions made in the past periods (subject to the specifics of various banks), to assign financial categories, your own labels and comments to those transactions, and to simplify financial analysis that you may wish to make on the basis of this information.
The "Credit Limit Maintenance Services" that calculate a credit limit for you on the basis of the information obtained while using the Account aggregation services including the transactions and end of day balances on a respective bank accounts; that assign and maintain it to your specific entity or to a group of connected companies in your Puls Account.
The "Brokerage Services" that provide brokerage services under §34c GewO by way of granting access to a, provided that an actual offer is available and you decide to take one (an offer cannot be guaranteed or assured). A loan may be provided by a German investment fund (BaFin reg. Nr. 70162347).
The "Planning Services" that enable you to simplify cash flow management by adding, modifying, or deleting your planned financial transactions for each connected bank account and viewing daily how these transactions will affect the ending balances of individual accounts. Puls recalculates these balances in real-time based on your planned transactions, making it easier to assess whether you have sufficient funds for each account and each day. This helps reduce human errors, incorrect formulas, or outdated data in spreadsheets. If your liquidity is insufficient, you gain time to adjust—whether by reducing costs, postponing planned payments, securing funding from your regular source, or applying for a loan through our Brokerage Services.
The "Payment Services" that provide you the functionality of creating payment orders based on your planned transactions while using Planning Services and submitting those orders to your banks (for every payment order you submit the bank will always be asking for the consent directly from you).
We collectively refer to the Account Aggregation Services, the Credit Limit Maintenance Services, the Brokerage Services, the Planning Services, and the Payment Services as the "Services".
Please check your Puls Account to see the current list of Services as the list above is not exhaustive and may vary from time to time. The functions, features and Services are distributed across your Puls Account as follows:
is the interface to manage the connection to and disconnection from the system of your bank accounts, to see the status of the bank accounts connectivity;
that is your financial calendar capable of graphical representation of your financial transactions and bank balances over time;
is the list of your payment transactions including those made in the past and those created by you in the Puls as planned transactions or drafts. The drafts and planned transactions shall not be sent to the banks for execution unless you expressly convert them into Payment orders;
is the interface where you can create, change and send Payment orders to your respective banks, so that banks could execute them;
is the interface that provides the information on the credit limits assigned to you, of the requests for loans that you submitted to Puls, of the Active Loans (which you have borrowed and still repaying), and of the Closed Loans (those that you have repaid);
section where you can find the billing information and can manage your Puls Account profile (including its complete deletion) and the Services
The loan Brokerage Services are only available to companies registered in the commercial register.
We are neither a payment service provider nor an account information service provider under PSD2 or the German Payment Services Supervision Act (ZAG). In particular, we do not provide payment services, do not act as a payment institution, e-money institution, or account information service provider, and do not offer payment initiation or account information services.
Any payments initiated through our platform take place directly between the user and their bank or via third parties that are licensed payment service providers. We do not have access to payment execution and do not store sensitive payment data.
Our services are limited to providing users with financial management and analysis tools based on banking data aggregation. This data is retrieved from regulated third-party providers (e.g., finAPI GmbH) with whom users enter into agreements independently.
Furthermore, we do not process or store login credentials (e.g., usernames, passwords, or authentication data) for users' bank accounts. We do not have and cannot obtain any direct or indirect access to this data.
Any liability related to payment processing or access to bank accounts lies solely with the user’s bank or the engaged payment service provider.
Our site is our property and/or of our licensors. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, as well as computer code, including without limitation, the design, structure, selection, coordination, expression, "look and feel" (the "content") and arrangement of such content is owned, controlled or licensed by or to us, and is protected by copyright, patent, trademark laws and other intellectual property rights and unfair competition laws.
As long as you comply with the Terms we grant you a personal, non-exclusive, non-transferable (unless directly required hereby or necessary for the performance hereunder), limited right to enter and use this site. For the purposes of these Terms in relation to a legal entity the term "personal" means that the right is granted to the legal entity which bank account has been connected to the system.
You may not:
- copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit or distribute in any way for publication or distribution or for any commercial enterprise any part of this site and content, unless otherwise expressly provided herein;
- use this site for any commercial or business application if you are using it in your capacity of a private physical person (i.e., you are not acting on instructions of your employer, or otherwise not representing any body corporate in the capacity of a managing director, controlling shareholder, ultimate beneficial owner or other controlling affiliate, not acting as a sole entrepreneur);
- use "deep-links", "page-scrape", "robots", "spiders" or any other automatic device, program, algorithm or technology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the site or content, or in any way reproduce or circumvent the navigational structure or presentation of the site or content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the site;
- attempt to gain unauthorized access to any portion or feature of the site, or any other systems or networks connected to the site or to any our server, or to any of the Services, by hacking, password "mining" or any other illegitimate means;
- probe, scan or test the vulnerability of the site or any network connected to the site, nor breach the security or authentication measures on the site or any network connected to the site;
- granting access to the solutions to persons other than the users, as well as to persons lawfully acting on their behalf, and providing access credentials (including the username and password);
- reverse look-up, trace or seek to trace any information on any other user of or visitor to the site, or any other our customer, including any account not owned by you, to its source, or exploit the site or any Service or information made available or offered by or through the site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the site;
- forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the site or any Service offered on or through the site;
- pretend that you are, or that you represent, someone else, or impersonate any other individual or entity;
- use this site or any content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes our rights or rights of others;
- use any device, software or routine (including without limitation viruses, trojans, worms, logic "bombs" or any similar program, code or material having destructive, disruptive or damaging effect) to interfere or attempt to interfere with the proper working of the site or any transaction being conducted on the site, or with any other person’s use of the site;
- take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the site or our systems or networks, or any systems or networks connected to the site or to us;
- copy to, create and store on our site any copyrighted or other proprietary information other than that which is retrieved from the banks or created by you in the chat rooms in the course of the use of our site. For avoidance of doubt, by using our site you grant us a personal, non-exclusive, non-transferable (unless directly required by law), irrevocable and unlimited in territory right to accept (receive), store, analyze, destroy and use otherwise any information provided to us by you. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these Terms.
You may use information about our site, the Services and features that was purposely made available for downloading from this site, provided that:
- any proprietary notices remain,
- such information is used only for non-commercial informational purpose and is not copied or posted such in any media,
- no modifications to any such information are made, and
- no additional representations or warranties relating to such documents are given.
You are responsible for:
- backing up your content that you place in our system and consider to be important for you;
- configuring your information technology, computer programs and equipment to access our site;
- using malware protection;
- managing your business and finances.
We reserve the right to amend the Terms, in whole or in part, at our sole discretion at any time. You should regularly review the current version to ensure it remains acceptable to you. We will inform you appropriately of any material changes.
If you are required to accept modifications, additions, or new terms, your access to certain services, such as aggregation services, credit limit services, and loan brokerage, may be restricted until you provide your consent. If you do not accept the changes, updating your bank accounts in the system may not be possible, which could constitute a default event under the General Credit Terms of your loan agreement.
If you have any concerns or questions, we are here to help you find a suitable solution together. Please review the General Credit Terms and reach out to our customer support team to discuss your options.
We may, at our sole discretion, introduce changes to the site which can affect the design of the web pages, functions, and Services. We will reasonably notify you of the major changes.
Provided that we do not exclude or limit our liability towards you where doing so would be unlawful under applicable law, the following applies.
- We cannot guarantee that files or other data you download from this website are free from malware, harmful software, or other malicious content. You are always responsible for using your own malware protection software.
- If any defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice not to use this site in your capacity of consumer.
- We exclude all implied conditions, warranties, representations or other implied terms.
- We do not guarantee that the provided solutions and services are suitable for a purpose intended or assumed by you or any other customer of Puls.
- If you are using this website or our services as a consumer, we do not accept any liability for any kind of damages or losses. This includes, but is not limited to, loss of profit, loss of business, business interruption, loss of business opportunities, as well as any direct, indirect, incidental, or consequential damages, including personal injury or property damage.
- If, notwithstanding the other provisions of these Terms, we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the site or any content, our liability shall in no event exceed the total of any subscription with respect to any respective Service or feature of or on the site paid in the six months prior to the date of the initial claim made against us.
- The content on our website, as well as any communications you receive from our support staff or as part of our services, is provided for informational purposes only and does not constitute advice you should rely on. We do not offer financial, business, accounting, technical, industrial, commercial, or any other form of advice. This applies in particular to the monthly reports and analyses we provide regarding the financial situation of our clients. These reports are based on internal analysis methods and include information and indicators such as performance, industry comparisons, revenue and expense dynamics, net cash flow, sales dynamics score, risks, cost structure, savings opportunities, revenue changes, (potential) credit limit, and transparency details.
- The information contained in these reports and other communications does not constitute a binding assessment or guarantee. The credit limit may be influenced by this information and these indicators; however, there is no direct or automatic connection between the indicators and the determination of the credit limit. Decisions regarding credit limits are made at our sole discretion and take into account additional internal and external factors.
- We accept no liability for decisions made based on the information provided on our website, in our reports, or by our support staff. Before taking or refraining from any action based on this information, we recommend that you seek professional or specialist advice.
- Any information and materials from other users have not been verified or approved by us. The views expressed by other users do not represent our views or values. If you wish to complain about such information and materials, please contact us.
- Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. We do not guarantee that our site is error-free or always available or its functioning is uninterrupted. We also do not guarantee that the content of our site is always available or that any defects will be corrected, or that your use of this site will provide specific results. The site and the content are delivered on an "as-is" and "as-available" basis.
- Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Unless expressly stated by us, we have no control over the contents of those sites or resources.
If any of the provisions of these Terms are held to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms, so that these Terms shall remain in full force and effect. These Terms constitute the entire agreement between you and us with regard to your use of the site and to you receiving Services.
If there is a conflict between provisions of these Terms and any information on the site these Terms shall control with respect to your use of that portion of the site or that specific Service.
The exclusive place of jurisdiction for any dispute arising out of or relating to these Terms or any part thereof shall be, to the extent legally permissible, the registered address of Puls Technologies GmbH. These Terms as well as any part thereof are governed by the laws of the Federal Republic of Germany expressly excluding the norms regarding the conflict of laws.
The English language version of these Terms shall be a convenience translation only. The binding language of these Terms is German. The German version of these Terms shall prevail.
Electronic communication is sufficient for all purposes, unless written form is legally required. Instructions given via our website, including the deactivation of services, are valid without requiring written form.
Our invoices are issued exclusively in electronic form. Emails and occasional written correspondence from us do not require a signature.
We are not obligated to provide written responses and may, or will, respond to letters via email or the Intercom system.
We do not provide Services and related features offered on or through this site:
- to consumers (also sometimes referred to as the retail customers);
- to the public law bodies;
- to sovereign and other state bodies, including without limitation municipalities as well as to any government agencies.
The Services are designed for the entrepreneurs (Unternehmen) whether registered in the Trade Register (Handelsregister) or not.
You hereby represent and warrant that:
- if you are acting on behalf of a legal entity, you are doing so in your capacity as a merchant;
- if you are a business—regardless of whether you are registered in the commercial register—or representing such a business, you are acting in your capacity as an entrepreneur (Legal entities, merchants, and entrepreneurs will hereinafter be collectively referred to as "Businesses");
- you are not an individual consumer (hereinafter referred to as a "Consumer").
By using this website and any services offered by us on behalf of a legal entity, you represent and warrant that you possess all necessary authorizations and powers, including the authority to enter into agreements that are binding upon and incur costs for the legal entity.
It is possible to book a demonstration of the platform by selecting an appointment via the "Book Demo" button.
The demo is conducted as a video call, during which the functionalities of the website are explained and demonstrated. It will be shown which features would be available if a Puls Account is used.
The demo is intended solely for presenting the platform’s functionalities. It is not provided for consulting purposes or as technical support. For individual consultation or technical assistance, the customer support team is available.
For the purposes of these terms, connecting your bank account to our Puls-SaaS system or platform means the following:
- You will be redirected to finAPI GmbH, a German company licensed and regulated by BaFin (Federal Financial Supervisory Authority), where you will enter into a direct agreement.
- You must agree to the General Terms and Conditions of finAPI.
When you connect your bank account to our system:
- You will provide your online banking access credentials (e.g., username and password) directly to finAPI. We have no access to these credentials.
- The account data retrieved by finAPI will be automatically transferred into our system and linked to your Puls Account.
- finAPI's access to your bank account is carried out through specialized bank interfaces designed for securely retrieving payment account data in accordance with EU Directive 2015/2366 (PSD2).
- Your encrypted data will be securely stored in a German data center.
- The transferred account data will be processed in our system for the purpose of delivering the services we offer.
At no point do we gain access to your online banking services or bank accounts. Puls is not responsible for the services provided to you by finAPI.
The connection to your bank account via finAPI remains active for a period of three months. After this period expires or if you establish a new connection through finAPI with another provider, the existing connection will automatically be terminated. To restore access, you must actively renew the connection and reauthorize access.
As long as you are a borrower, you are required to renew your authorization (authentication, login) granted to finAPI for retrieving data from at least one of the bank accounts connected to our system within three (3) calendar days of its expiration.
Irrespective of the number of the connected bank accounts and the number of the entities to which these bank accounts belong, the connection of each bank account that belongs to (or is under control of) an entity constitutes your confirmation, representation and warranty that:
- you are the actual and lawful holder of the online bank account credentials (ID, password, 2FA keys) necessary to access and operate that bank account;
you are duly authorized to act on behalf of that entity at all times and in all matters:
- either by force of law (as, by way of example only, the managing director) or by a power of attorney; and
- where the joint action of several directors or officers or representatives is required by force of law or by corporate documents of that entity;
- your consent to and execution of the legally binding relationship (contract) by that entity with us.
The same bank accounts of one entity may be connected in multiple Puls Accounts.
If you connect only the bank accounts of a consumer(s) no credit limit can be established. We do not take into account and do not analyse bank data of consumers for the purposes of calculating credit limits and do not allow consumers soliciting loans.
If you connect bank account of an entity, we are entitled to carry out the Know-Your-Client procedure in respect of the entity, directors, shareholders, and beneficiaries pursuant to the laws and regulations currently in force.
If, based on the data you provided, your financial situation is assessed as suitable for incurring debt, a credit limit will be assigned to you. However, the credit limit does not constitute a standing offer of a loan nor an obligation to provide one. The credit limit represents the maximum amount you may request as a loan.
The calculation and updating of a credit limit, as well as the determination of credit ineligibility (credit limit "0"), require both human and machine resources. This service remains chargeable even if the assigned credit limit is low or insufficient or no credit limit is granted.
You may be requested to connect additional business accounts of your company or other companies that we classify as economically linked (related) in order to activate, increase, or adjust the credit limit.
Following an adjustment, the credit limit may either increase or decrease. Failure to connect the requested accounts may result in the deactivation of the credit limit or in designated credit ineligibility (credit limit "0").
The time you take to connect additional accounts will extend the creditworthiness assessment process and the calculation of the credit limit.
If you wish to take the loan you may request it by setting the amount of the loan within the issued credit limit, choosing the loan term and pressing the "Apply for a loan" button.
After pressing the "Apply for a loan" button you will be contacted by our manager to arrange for the online video identification pursuant to the requirements of the the Tax Code and identification according to the Anti money Laundering Act (GwG). Please note that both the acting person and all beneficial owners within the meaning of the Anti-Money Laundering Act must be identified. In the event the execution on your part is carried out by a representative acting on the basis of the power of attorney that is not notarised, the identification of the individual who signed the power of attorney shall be necessary. The persons to be identified are determined by us.
In the event the identification is successful you will receive the draft loan contract which you will have to sign and send back to the sender. You will receive an electronic copy of your contract signed by the lender afterwards.
If the borrower is a legal entity, a self-debtor guarantee is required. The draft guarantee will be provided along with the loan agreement draft. The guarantor will be designated by us.
By applying for a loan, you consent to all information available to us about your companies and yourself, including business account data and your personal data, being transmitted to the lender, particularly for the purpose of loan processing and guarantee registration.
Although we display your Credit Limit, we are not a bank and do not provide loans. The lender is Montold SME Lending Fund GmbH & Co KG (HRA 55049 B, Lietzenburger Straße 107, 10707 Berlin), a domestic specialized closed-ended fund registered in Germany within the meaning of §1(6) KAGB (the "Fund"). The Fund is a BaFin-registered (Reg. No. 70162347) alternative investment fund.
The lender is the Fund that is acting through its external management company Montold Asset Management GmbH (HRB 212227 B, Lietzenburger Straße 107, 10707 Berlin, "Montold"). Montold is also registered by BaFin (Reg. Nr. 10156973).
Puls is committed to the continuous development and improvement of its services. Particular emphasis is placed on increasing the accuracy of the algorithms used to assess creditworthiness. For this purpose, it is necessary to analyze the financial behavior of companies after a loan has been granted.
Therefore, it is a fundamental condition of the loan brokerage services that business bank accounts remain connected to our SaaS platform even after the loan has been disbursed, until the respective loan has been fully repaid.
By applying for a loan, you agree to keep the already connected business bank accounts linked to our Puls-SaaS platform until all loans obtained through us have been fully repaid. Accordingly, the credit limit management service and the multibanking service must be utilized and paid for throughout the entire duration of the loan. The unsubscription from these Services shall become available after the full repayment of the loan.
If the bank account information in the Puls Account is not updated for more than 7 days, the credit limit will be deactivated. If the credit limit is deactivated due to non-update:
- The user will be in default under the credit conditions of the credit agreement with the lender.
- The user will be in default under these Terms and Conditions, which may result in the deletion of the Puls Account without prior notice.
- The creditor may, at its sole discretion, choose to request an injunctive relief to compel the borrower to update their bank account information.
By entering into these Terms and Conditions, you agree that, unless you are in a trial period, we will charge you fees for the Services. You also agree to our fees by activating the relevant services or by keeping them activated in the Settings section of your Puls Account. It is your responsibility to ensure whether the Services are enabled or disabled in your Puls Account.
By creating your Puls Account and/or agreeing to the trial period, you explicitly acknowledge and confirm that you are responsible for setting the scope of your subscription. By default, all services will appear and remain enabled.
Please note that we do not charge for the Services in advance. You pay after the Services have been provided to you. Nevertheless, we track your subscriptions in real-time. Applicable fees remain valid until the end of your subscription period. Fees accrue and become payable at the end of each day of use for each relevant Service. Unless we notify you otherwise in your Puls Account, we will debit your account monthly.
You will find the monthly invoices for the Services with the description of the Services provided in your Puls Account.
All invoices must be settled within 7 calendar days of issuance. Accordingly, the due date is set to 7 days after the invoice date. If a SEPA mandate has been provided, the account may be debited at any time after the respective invoice has been issued.
The list of the Services to which you subscribed is available to you in the Settings section of your Puls Account. Should you choose not to subscribe to any or all of the Services you have to disable them in the Settings section.
Please note that if you choose to turn off the Planner feature but upload your data into the Planner, charges will automatically recommence. Uploading data into the Planner is equivalent to activating the Planner feature unless it is already active.
The fees you are paying for the chosen Services are available to you in the Settings section.
We may, at our sole discretion, change the subscription fees at any time.
You will see the subscription fees currently applicable to the relevant Services in the subscription dialog listing the Services and on your Puls Account page.
The payments are to be collected through SEPA direct debit. When opening the Puls Account you will be required to complete and consent to a SEPA mandate to enable us to charge the fees. If, at the time of opening the Puls Account, we offer new users a trial period, you may choose not to complete the SEPA mandate; however, the request to provide it will appear once the trial period expires.
Upon expiration of your subscription, it will be automatically renewed, in which case the fees valid at the time of renewal shall apply.
Upon opening a Puls Account, a trial period automatically begins. This trial period typically lasts 7 calendar days and ends regardless of weekends, public holidays, or other non-business days.
During the trial period, all platform functionalities are fully available to customers. Services provided within this period are free of charge. If paid services are deactivated during the trial period, no fees will be charged unless these services are reactivated later. This means, among other things, that creditworthiness can be assessed and a potential credit limit can be calculated free of charge during the trial period.
If paid services remain active during the trial period, the corresponding daily fees will become payable starting from the first day after the trial period ends.
In certain cases, the trial period may be extended. However, an extension is granted at our sole discretion and as a goodwill gesture. Customers do not have a right to an extension, and an uncalculated or insufficient credit limit does not usually result in an extension. For further information, please refer to the personal instructions provided by our customer support team.
Apart from the absence of charges, the trial period does not differ from the regular use of our services. It is subject to the provisions of these Terms and Conditions.
Unless you have an outstanding loan, you are free to unsubscribe from any Service at any time:
- by disabling the Services in the Settings section of your Puls Account;
- by terminating your Puls Account,
provided, however, that you will not be entitled to a refund. We accept payments on the understanding that the payer is authorized to make payments, and no refunds will be provided on the grounds of payments made by an unauthorized or improperly authorized party, or due to the payment being made from a personal bank account.
Disabling the Services and/or terminating your Puls Account does not require a notice period, written form, or good cause.
While we accept such deactivation and/or termination with immediate effect, a final invoice for the most recent billing period—typically covering the period from the first day of the month until the termination date—will be issued the following month.
Unless the SEPA mandate is canceled, the outstanding amount will be collected as usual via SEPA direct debit. If the SEPA mandate is canceled prior to collection, you will be required to settle the outstanding amount through direct payment.
You can deactivate your Puls Account at any time. Please use the Settings section in your Puls Account for this purpose.
After deactivation, you will lose access to all system functionalities.
Please note that all services provided before deactivation must still be paid for. Deactivating the Puls Account does not cancel any invoices that have already been issued or are yet to be issued.
Despite the deactivation or deletion of your Puls Account, automated customer-related emails may continue to be sent for a limited period. This is due to system processes that may take a few weeks to complete.
We highly value timely payments and smooth cooperation with our partners and customers. Payment delays not only disrupt our internal operations but also require additional financial and personnel resources. This impacts our efficiency and our ability to maintain and improve the quality of our services. To prevent such issues and contribute to combating late payments in commercial transactions in accordance with Directive 2011/7/EU, we are implementing the following measures:
If a payment is missed or delayed beyond the agreed deadline, the Puls Account will automatically be considered in default from the day after the due date, without the need for further notice. In such cases, a flat fee of €40 will be charged for collection costs, in accordance with Section 288 (5) Sentence 1 of the German Civil Code (BGB). Additionally, we reserve the right to apply default interest at a rate of 9% above the applicable base interest rate of the European Central Bank.
A revoked or cancelled SEPA mandate, as well as a returned (bounced) payment, will also be treated as a payment default and will immediately trigger the measures mentioned above.
Any chargeback fees incurred will be invoiced separately.
Please note that cancelling a subscription requires deactivating the relevant services in your Puls Account first (see the corresponding section in these Terms and Conditions). Simply revoking the SEPA mandate is not sufficient to cancel a subscription.
To efficiently handle outstanding payments, we work with specialized debt collection agencies. The engagement of a collection agency will result in additional costs, which must be covered by the defaulting customer.
All parties are required to treat any information made available to them as confidential. This obligation aligns with legal regulations protecting fair competition and trade, particularly the provisions under the Unfair Competition Act (UWG).
All information we receive about the customer's business will be treated as confidential. Likewise, all information provided by us must be regarded as confidential. This includes, but is not limited to:
- Information about suppliers or buyers,
- Bank account details,
- Financial information,
- Credit terms and interest rates of the brokered loans.
By agreeing to these Terms and Conditions, you grant us the following rights:
- You grant us a non-exclusive, non-transferable right to access and use the bank account data you have retrieved and entered into our system for the purpose of providing our services to you. This right applies only for the duration of your use of our services and is limited to the territory of the EU.
- You also authorize us to use the bank account data you have retrieved and stored in our system for the development of our machine learning software and for scientific purposes. This right is non-exclusive, transferable to third parties, irrevocable, and unlimited in both time and geography. We will ensure that your data is anonymized and cannot be linked to you or your company.
Please note that the complete deletion of your data is only possible after the expiration of the statutory retention periods:
- If an invoice has been issued: The data will be retained for accounting purposes in accordance with applicable legal requirements.
- If a bank account has been connected: The data will be stored as required by law for anti-money laundering and counter-terrorism financing purposes.
Puls Technologies GmbH (hereinafter "we" "us" "our") is pleased that you are visiting our Website https://www.pulsproject.de (hereinafter "Website"). Data protection and data security when using our Website are very important to us. We would therefore like to take this opportunity to inform you about the personal data we collect from you when you visit our Website and the purposes for which it is used.
Our guiding principle is to collect only what we need and that we will solely process this information to provide you with the service you signed up for.
Responsible / Controller
The controller within the meaning of the General Data Protection Regulation (hereinafter "GDPR") for the data processing of personal data on our Website is
Puls Technologies GmbH
Lietzenburger Straße 107
10707 Berlin
info@pulsproject.de
Data Protection Officer
Our appointed data protection officer is:
Kertos GmbH
Nymphenburger Str. 86
80636 München
Deutschland
E-Mail: dsb@kertos.io
Personal data is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address or IP address. Information for which we cannot (or can only with disproportionate effort) establish a link to your person, e.g. by anonymizing the information, is not personal data. The processing of personal data (e.g. the collection, retrieval, use, storage or transmission) always requires a legal basis such as your consent.
We collect and use our users' personal data only insofar as this is technically necessary to provide a functional Website and our content and services or information.
When you access and use our Website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file.
The following information is collected without any action on your part and stored until it is automatically deleted:
- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which the access is made (referrer URL),
- the browser used and, if applicable, the operating system of your computer and the name of your access provider.
We process the aforementioned data for the following purposes:
- Ensuring a smooth connection to the Website
- Ensuring the convenient use of our Website
- Security
Art. 6 para. 1 lit. f GDPR serves as the legal basis. The processing of the aforementioned data is necessary for the provision of a Website and to enable secure and convenient use and thus serves to safeguard a legitimate interest of our company.
As soon as the aforementioned data is no longer required to display the Website, it is deleted (latest within 30 days). The collection of data for the provision of the Website and the storage of data in log files is absolutely necessary for the operation of the Website. Consequently, the user has no option to object. Further storage will take place in individual cases if this is required by law.
For the hosting of the Website we use an external service provider, Webflow Inc. Your personal data will be passed on to Webflow in order to provide the services. Webflow’s servers are based in the United States, therefore it is possible that the personal data collected is transferred to the United States. Webflow is certified according to the EU-U.S. Privacy Framework, which is why such transfers are based on the legal basis according to Article 45 GDPR. For more information, please refer to Webflow’s Privacy Policy (https://webflow.com/legal/eu-privacy-policy) or ask us about the DPA that has been concluded.
Furthermore, for the hosting of the website we rely on Amazon Web Services (AWS). For transfers to US, AWS is certified under EU-US Privacy Framework. AWS has servers in various different countries. For the availability of the Servers please refer to (https://aws.amazon.com/about-aws/global-infrastructure/). For further reference on AWS privacy related matters please refer to: https://aws.amazon.com/compliance/gdpr-center/.
To better answer your inquiries your personal data might be transferred to Intercom, an AI powered customer service agent provider. Intercom servers are based in United states and rely on EU-U.S. Privacy Framework which is why such transfers are based on the legal basis according to Article 45 GDPR. For group companies outside of US, Intercom relies on SCCs. For more information please refer to Webflow’s Privacy Policy (https://www.intercom.com/legal/privacy#sharing-your-personal-data)
On our Website, we offer you the opportunity to contact us by E-Mail. When you contact us, the personal data you provide such as title, name, content of the e-mail and your e-mail address, will be processed.
This data is processed by us for the purpose of enabling us to process your enquiry properly. If you contact us by e-mail, your personal data will not be passed on to third parties.
The data processing described above for the purpose of establishing contact is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interests in being able to process your enquiry. If your enquiry serves to prepare the conclusion of a contract, Art. 6 para. 1 lit. b GDPR is an additional legal basis.
As soon as your enquiry has been dealt with and the matter in question has been conclusively clarified, your personal data processed via the contact form will be deleted. Further storage may take place in individual cases if this is required by law or is necessary for the fulfilment of the contract.
Various tracking technologies are used on our website. These include, among others, the placement of cookies, the creation of a recognizable identifier by combining different device and browser information (device fingerprinting), and the use of so-called "universal IDs." In the following, the term "cookies" is used as a general term for all tracking technologies.
Cookies are small text files that are stored on your computer when you visit our website and enable your browser to be reassigned. Cookies store information such as your language settings, the duration of your visit to our website or the entries you make there.
There are different types of cookies. Session cookies are temporary cookies that are stored in the user's Internet browser until the browser window is closed and the session cookies are deleted. Permanent or persistent cookies are used for repeated visits and are stored in the user's browser for a predefined period of time. First-party cookies are set by the website that the user visits. Only this website is authorised to read information from the cookies.
Third-party cookies are set by organisations that do not operate the website that the user is visiting.
A distinction can also be made between technically necessary, functional and advertising cookies. The former are necessary to ensure basic website functions (such as saving the language setting). Functional cookies collect information about the user's behaviour and whether they receive any error messages. Advertising cookies, on the other hand, are used to offer the user customised advertising.
Due to the purposes of use described, the legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR, as we have an interest in the user-friendly presentation of our website. If you have given us your consent to the use of functional and advertising cookies on the basis of a notice ("cookie banner") provided by us on the website, the legality of the use is also governed by Art. 6 para. 1 sentence 1 lit. a GDPR.
As soon as the data transmitted to us via the cookies is no longer required to fulfil the purposes described above, this information is deleted. Further storage will take place in individual cases if this is required by law.
Most browsers are set to accept cookies by default. However, you can configure your browser so that it only accepts certain cookies or no cookies at all. However, we would like to point out that you may no longer be able to use all the functions of our website if cookies are deactivated by your browser settings on our website. You can also use your browser settings to delete cookies already stored in your browser or to display the storage period. It is also possible to set your browser to notify you before cookies are stored. As the various browsers may differ in their respective functions, we ask you to use the respective help menu of your browser for the configuration options.
For managing user consent on our website, we use Cookiebot by Usercentrics GmbH. This tool helps us ensure compliance with cookie usage regulations by collecting and managing user consent for cookies and similar tracking technologies. To find detailed information on which cookies are being set and for what purposes, you can review this directly in the consent management interface provided by Cookiebot.
For details, which cookies are being placed please refer to the Cookie Management tool.
Within our company, only those persons have access to your personal data who need it for the purposes stated in each case. Your personal data will only be passed on to external recipients if we are legally authorized to do so or if we have your consent. Below you will find an overview of the relevant recipients:
Processors: Group companies or external service providers, for example in the areas of technical infrastructure and processing, maintenance and payment processing, which are carefully selected and checked. The processors may only use the data in accordance with our instructions.
Public authorities: Authorities and state institutions, such as tax authorities, public prosecutors or courts, to which we (have to) transfer personal data, e.g. to fulfil legal obligations or to protect legitimate interests.